Shipping policy

FitLibrary sells digital products only. This Shipping Policy explains how our products are delivered.

No Physical Shipping

All FitLibrary products are digital. We do not ship physical products, printed books, printed worksheets, packages, or physical materials.

Because our products are delivered electronically, shipping rates, shipping carriers, customs fees, import duties, and physical delivery times do not apply.

Digital Delivery

After completing your purchase, you will receive access to your digital product through one or more of the following methods:

  • Email download link

  • Order confirmation page

  • Customer account access

  • Digital download app or delivery system

Delivery is usually instant, but in some cases it may take a few minutes for the payment processor, Shopify, or digital delivery system to confirm and send access.

Email Accuracy

Please make sure your email address is entered correctly at checkout. If you enter the wrong email address, you may not receive your download link or order confirmation.

If this happens, contact us at fitlibraryteam@gmail.com with your order number and the correct email address.

Download Issues

If you do not receive your digital product, cannot open your file, or experience download issues, please contact us at fitlibraryteam@gmail.com.

We will help you access your files, resend the download link, or provide an alternative delivery method when appropriate.

No Shipping Address Required

Because FitLibrary products are digital, a physical shipping address may not be required at checkout. If a billing address is requested, it may be used for payment verification, tax, fraud prevention, or legal compliance.

Contact Us

For delivery or download questions, contact us at:

FitLibrary
Email: fitlibraryteam@gmail.com